Notaries often encounter situations where witnesses are required to complete a notarization. Whether it’s for real estate transactions, powers of…
Read moreSeptember 6, 2025
Notaries: Why a Professional Email Matters
Short version: Using a business email like yourname@YourNotaryBusiness.com
helps you look professional, protect client info, and stay organized. It’s simple to set up and makes every job smoother.
Why not your personal email?
- Trust: Title companies, attorneys, and clients take you more seriously when your email matches your business name.
- Privacy: Keep appointment details separate from your personal life.
- Fewer headaches: Important messages are less likely to get lost, mixed in with coupons and newsletters.
- Organization: It’s easier to sort orders and invoices when they all live in a dedicated inbox.
- Boundaries: You can use out‑of‑office replies and shared access for a vetted helper—without exposing your personal email.
What “professional” looks like
Choose a simple, easy‑to‑say domain and address:
- Domains:
YourNameNotary.com
,YourCityNotary.com
- Addresses:
firstname@YourNotaryBusiness.com
,firstname.lastname@…
,hello@…
, orsignings@…
How to set it up (no tech talk)
- Pick your domain
Search for something short and memorable. Avoid hyphens and numbers. - Choose an email provider
Use a reputable business email service (Google Workspace, Microsoft 365, Fastmail, Zoho, Proton, etc.). They’ll walk you through it with on‑screen prompts. - Create your address and turn on the basics
- Make your mailbox (e.g.,
yourname@…
). - Turn on two‑step verification for security.
- Add a signature (see template below).
- Make your mailbox (e.g.,
Tip: Your provider will handle the behind‑the‑scenes settings. Just follow the steps they give you; no need to know any jargon.
A simple inbox setup for busy notaries
Create a few folders/labels and let filters do the sorting:
- 0 – New Orders
- 1 – Scheduled
- 2 – Completed / Scan‑backs Sent
- 3 – Billing (Invoices / Paid)
- 4 – Issues / On Hold
- Admin – Vendors / Marketing / Templates
Helpful filters to add:
- Subject has “Order” or “Signing” → put in New Orders and star it.
- From your invoicing tool → label Billing.
- From specific title companies → auto‑label by client name.
Create a few canned responses (templates) you can send with two clicks: Order received, Appointment confirmed, Scan‑backs sent, Invoice sent, Out of office.
Copy‑and‑paste goodies
Email signature
Your Name, Notary Public – [State]
Mobile: (xxx) xxx-xxxx
Email: yourname@YourNotaryBusiness.com
Booking/Website: YourNotaryBusiness.com
I am not an attorney and cannot give legal advice.
Order received
Subject: Received – [Signer Name], [Date/Time]
Hi [Name],
Thanks for the order. I’ve got the details for [Signer Name] on [Date] at [Time]. I’ll confirm with the signer and update you once scheduled.
Best, [Your Name]
Appointment confirmed
Subject: Confirmed – [Signer Name], [Date/Time]
Hi [Name],
Appointment is confirmed with [Signer Name] for [Date] at [Time] at [Location]. I’ll send scan‑backs right after completion.
Best, [Your Name]
Scan‑backs sent
Subject: Scan‑backs Delivered – [Signer Name]
Hi [Name],
Scan‑backs for [Signer Name] are delivered here: [secure link or note]. Let me know if you need anything else.
Best, [Your Name]
Invoice sent
Subject: Invoice – [Order #] – [Amount]
Hi [Name],
Attached is the invoice for [Order #]. Terms are [Net X]. Please let me know if AP needs anything further.
Thank you, [Your Name]
Out of office
Subject: Out of Office
Thanks for your message. I’m unavailable until [Date]. For urgent matters, email [backup@YourNotaryBusiness.com] or call [xxx‑xxx‑xxxx]. I’ll reply as soon as I’m back.
Best, [Your Name]
Switching from your personal email (quick plan)
- Tell people: Add a note to your old signature—“New business email: yourname@YourNotaryBusiness.com.”
- Forward: Temporarily forward mail from the old address so you don’t miss anything.
- Update everywhere: Business cards, website, Google Business Profile, scheduling links, notary directories, vendor portals.
- Notify key clients: Send a short “we’ve updated our email” message to title companies and law firms.
- Turn off forwarding once replies consistently hit your new address.
Final thought
A professional email is a small change with a big payoff: stronger trust, cleaner workflows, and better protection for your clients.